Los Santos County Sheriff's Department
Procedure for Public Complaints/Commendations
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How Do I Make A Complaint/Commendation?
You may make a complaint/commendation in person, or by calling or writing to any Sheriff’s station, jail or facility. If you write, your complaint or commendation does not have to be on any special form. When you make your complaint or commendation in person, ask for the Watch Commander or person in charge. The Watch Commander will listen to your matter and fill out what we call a Service Comment Report. For additional information on filing a complaint call our non-emergency hotline, 901.
What Happens After I Make A Complaint/Commendation?
The Sheriff’s Department will look into your matter and talk to the people involved. Please give us a list of people you think we should talk to that can give us specific information about your matter. The amount of time it takes to complete a complaint or commendation review or investigation depends on many factors and can vary from a few days to several months.
You can check with the Sheriff’s Department at any time about your matter. When we are finished looking into the matter, we will write and tell you what was decided. The Department may find that your matter is substantiated and take appropriate action with respect to the employee.
On the other hand, the Department may not find enough information to substantiate misconduct on the part of our employee. In any case, you will be notified in writing of the outcome of the investigation.
Complaints and Commendations Portal (PSD-IAB-100)
This portal will guide you through the questions needed to submit either a complaint or commendation involving our personnel. You may submit your online complaint or commendation by filing the below digital form and submitting it through the Complaints and Commendations Portal.
(( It is important to note that Internal Affairs Bureau only investigates incidents that occur in-character. If your complaint alleges an issue with someone's role-play quality, then please send a message to LSSD: Executive Staff ))
Legal Requests and Subpoenas
Requests, subpoenas, and other legal matters may be made to the Legal Advisory Unit, Internal Affairs Bureau, by sending a message to the same inbox. There is no mandated form for this. Do note that the Department may be open to negotiating and reaching a settlement prior to a litigation being filed as well.
Complaint Form
Subject: EMPLOYEE COMPLAINT - Employee Name (if known)
(( Send to IAB Inbox ))
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[center][img]https://i.imgur.com/dNr8sK4.png[/img]
[size=125][b]LOS SANTOS COUNTY SHERIFF'S DEPARTMENT
PUBLIC COMPLAINTS[/b][/size][/center]
[b]Name:[/b] Firstname Lastname
[b]Phone:[/b] 1111111
[b]Address:[/b] Address of Residence
[b]Date/Time of Occurrence:[/b] DD/MMM/YYYY
[b]Location of Occurrence:[/b] Location or Address
[b]Names and I.D. Numbers of Deputies Involved (if known):[/b]
[b]Has any member of this Department attempted to discourage you, in any way, from bringing this matter to the attention of the Department? If yes, who?[/b]
[b]Details:[/b] (Please summarize your complaint, and include names of witnesses and any other factual, supporting information.)
[b]Evidence:[/b] (Do you have any photographic or video evidence that may support your complaint? If so, please provide it here.)
